Business owners know that drama in the workplace can affect productivity and drain morale, but have you ever considered the dollar amount it could be costing you and your organization?
CPP Inc., publishers of the Myers-Briggs Assessment and the Thomas-Kilmann Conflict Mode Instrument, commissioned a study on workplace conflict and how businesses can harness it to thrive. They found that in 2008, U.S. employees spent 2.8 hours per week dealing with conflict. This amounts to approximately $359 billion in paid hours (based on average hourly earnings of $17.95), or the equivalent of 385 million working days. Other staggering findings from the CPP study included 25 percent of employees said that avoiding conflict led to sickness or absence from work. Equally alarming, nearly 10 percent reported that workplace conflict led to project failure and more than one-third said that conflict resulted in someone leaving the company, either through firing or quitting. Employee turnover due to conflict is also expensive. Replacing an employee can cost you 150 to 200 percent more than that employee's salary and benefits (including everything from placing ads to training the new hire, paying severance, and the lost investment you made in the previous employee.)
It is important to avoid costly conflict by hiring smart to avoid personality clashes and stress in the workplace. If you’re having trouble finding good employees in West Palm Beach or South Florida, reach out to Sloane Staffing today and we can help you make smart hires that make sense for your business. We will handle all preliminary interviews, background checks, and personality assessments to ensure your organization has the right balance of personality types needed to avoid workplace drama. The less time your employees spend on conflict, the more time they will have to do their jobs!