Our client in West Palm Beach is looking to hire a Technical Support Analyst.
Maintains computing environment by providing remote and onsite hardware and software system support; identifying system improvements; upgrading, installing, and configuring systems; monitoring system performance.
* Identifies system improvements by evaluating system performance.
* Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
* Upgrades system performance by tuning and configuring the system.
* Improves system by conferring with vendors and services; testing, evaluating, and installing new software.
* Maintains system performance by defining development tools and procedures.
* Protects system information by preparing and testing disaster recovery procedures.
* Documents actions by completing forms, reports, logs, and records.
* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
* Protects organization's value by keeping information confidential.
* Accomplishes information systems and organization mission by completing related results as needed.
Network Maintenance, Networking Standards, Network Performance Tuning, System Administration, Process Improvement, Developing Standards, Analyzing Information , Network Troubleshooting, Customer Focus, Technical Documentation, Quality Focus
Job Type: Full-time
Salary: $40,000.00 to $60,000.00 /year
The full job description can also be found here: https://www.sloane-staffing.com/technical-support-analyst
If you or someone you know might be a good fit for this position, call our IT staffing agency in West Palm Beach at 561-512-8989.